Shipping Policy

Global Fulfillment

We are a technology-driven toy brand embracing global supply chains. To provide you with the most innovative and cost-effective AI toys, our products are dispatched directly from our global smart-cloud warehouses located in Asia and overseas.

Processing Time

All orders are processed and handed over to our logistics partners within 1–3 business days. You will receive a tracking number via email as soon as your package ships.

Shipping Time & Rates

• Standard Global Shipping (7–15 Business Days): Free on all orders worldwide.
• Expedited Shipping: Currently not available due to battery transport regulations for AI core components.

*Please note that customs processing in your destination country may occasionally cause unexpected delays.

Taxes & Duties

For most regions, standard customs duties are pre-paid by us. However, depending on local import laws, you may be responsible for paying additional local taxes upon delivery.